NDIS Travel & Transport Services in Adelaide

Getting where you need to go should feel simple, safe, and stress-free. At Excel Independent Living, we provide reliable NDIS travel and transport support across Adelaide.

Whether you have a medical appointment, a regular shift at work, a weekly shop, or a social catch-up with friends, we make sure you arrive comfortably and on time.

We do more than just drive you from point A to point B. We work with you to build your travel confidence, protect your safety, and help you stay connected to your local community.

Book a Transport Consultation

Connecting You to Your Community with Safety and Confidence

Difficulty getting around can make day-to-day life feel limited. Our goal is to remove those mobility barriers so you can live your life with full freedom and independence.

  • Travel That Fits Your Routine: We plan journeys around your exact schedule, your energy levels, and your personal goals.
  • Building Real Independence: If you want to learn how to travel on your own, we offer gentle, step-by-step training on Adelaide’s buses, trains, and trams.
  • Trained, Friendly Drivers: Every driver on our team is fully qualified, police-checked, and trained in first aid, mobility assistance, and wheelchair safety.

How We Assist Your Journey

We offer a range of flexible travel options depending on what you need most each day.

  • Door-to-Door Accompanied Drives: A friendly support worker picks you up from your home, drives you safely to your location, and can stay with you during your activity or appointment before bringing you home.
  • Public Transport Training: One-on-one help to build your confidence using Adelaide Metro buses, trains, and trams. We help you practice buying MetroCards, reading timetables, planning routes, and staying safe while traveling.
  • Wheelchair-Accessible Vehicle Support: Comfortable transport in vehicles modified to secure wheelchairs, walking frames, and other mobility equipment safely.
  • Social Outings & Daily Chores: Reliable rides for grocery shopping, visiting family, attending local events, or participating in weekend sports and hobbies.

Navigating Your NDIS Transport Funding

Understanding NDIS travel funding can feel confusing, but we keep it simple. Travel support usually fits into your plan in two ways:

  • Core Supports – Assistance with Social and Community Participation:
    This covers the cost of having a support worker drive you or accompany you on your trips.
  • Core Supports – Transport Allowance:
    Direct funding provided in your NDIS plan if you are unable to use public transport without help. This money helps pay for travel costs related to work, study, or essential daily trips.
  • Capacity Building Funding:
    This can be used to pay for travel training so you can learn how to travel on public transport independently over time.

Your Safety Is Our Highest Priority

Your peace of mind comes first every single time you step into a vehicle with us.

  • Regular Safety Inspections: Every vehicle we use is fully insured, regularly serviced, and kept clean and comfortable.
  • Skilled Handling: Our support drivers are trained in safe lifting, transfer techniques, and securing mobility devices correctly.
  • Thoughtful Route Planning: We check traffic and plan routes ahead of time to make sure your journey is calm, comfortable, and punctual.

Serving Participants Across Greater Adelaide

We provide travel support right across the Adelaide region, including:

  • Adelaide City & Metro Area
  • Northern Suburbs
  • Southern Suburbs
  • Western Suburbs
  • Adelaide Hills

Getting Started with Excel Transport Services in 3 Easy Steps

  1. Tell Us Your Travel Needs
    We start with a quick, friendly chat to learn where you need to go, how often you travel, and what mobility equipment you use.
  2. Match with Your Support Driver
    We pair you with a reliable, local Adelaide support worker who matches your schedule and personality.
  3. Enjoy Safe, Punctual Rides
    Relax knowing your transport is booked, organized, and ready to take you wherever you need to be.

Frequently Asked Questions

 

Can a support worker drive me in my own accessible car?

Yes. If you have a private modified vehicle, our trained support workers can drive you safely using your car once all safety and insurance checks are complete.

Transport costs are charged using standard NDIS rate guidelines. This can include support worker time, a per-kilometer vehicle rate, or public transport fares depending on the service.

That is completely fine. Our support workers can travel alongside you on public transport to offer guidance, safety reassurance, or hands-on help whenever you need it.

Yes. We can set up a recurring weekly transport schedule so you always have a dependable ride to work, study, or day routines.

Travel Farther, Live Bolder — Book Your Transport Today

Contact our local Adelaide team today to set up your personalized travel schedule.

Phone: 0478 474 839

Email: info@excelliving.com.au